FAQ
Frequently Asked Questions
Frequently Asked Questions
What is the delivery time?
What is the delivery time?
Delivery time is 10 business days, including order preparation and shipping.
How can I contact your customer service?
How can I contact your customer service?
Our customer service is available 7 days a week via:
- Our Chat (bottom right)
- Email: Contact@skylereyes.com
What happens if my package isn't delivered?
What happens if my package isn't delivered?
Don't panic, if your package encounters an incident during shipping, we will resend it at our expense!
Return and Exchange Policy
Return and Exchange Policy
"We accept returns and exchanges provided that the product is returned in strictly new condition, has never been worn, and is accompanied by its complete original packaging (case, certificate of authenticity, and accessories). Please note that each returned item will undergo a thorough inspection by our services. The refund or exchange will only be approved after confirmation of the product's original condition. We reserve the right to refuse any return that does not meet these conditions."